iScooter EU Safety Insructions

Ride Smart. Ride Responsibly. Enjoy Every Journey.

At iScooter, safety is more than a feature—it is a shared responsibility between our products, our riders, and the communities around them.

Whether you are commuting on an electric scooter, exploring with an electric bike, staying active on a walking pad, or helping a child or senior family member enjoy mobility, taking simple precautions can make every experience safer and more enjoyable.

Please read these guidelines carefully before using any iScooter product and always follow your local laws and regulations.

Who Should Use iScooter Products

Every iScooter product is designed for a specific age range, weight capacity, and intended use. Please check the iScooter EU user manual before riding or operating.

Adults

Adults should familiarize themselves with the controls and handling characteristics before using any new product. Start slowly in a safe environment and increase speed only when comfortable.

Children

Children should always be supervised by a responsible adult when using products intended for minors.

Parents and guardians should:

• Ensure the child meets the recommended age and size requirements.
• Teach safe riding habits before independent use.
• Require protective equipment every time.
• Choose riding locations away from traffic and hazards.
• Never allow children to modify the product or exceed its intended limits.

Children should never use adult electric scooters or electric bikes unless specifically designed and approved for their age and size.

Seniors

Older riders may appreciate electric mobility products for convenience and independence, but balance, reaction time, and confidence can vary.

We recommend:

• Beginning in quiet, obstacle-free areas.
• Riding at moderate speeds.
• Avoiding poor weather or slippery surfaces.
• Consulting a healthcare professional if unsure whether electric mobility is appropriate.

Always Wear Appropriate Protective Equipment

Regardless of experience level, protective equipment significantly reduces the risk of injury.

For riders, we strongly recommend:

• A properly fitted helmet that complies with applicable European safety standards.
• Closed-toe footwear with secure grip.
• Bright or reflective clothing when riding in low-light conditions.
• Gloves, knee pads, and elbow protection whenever appropriate.

Never ride barefoot, in sandals, or with loose clothing that could become caught in moving parts.

Check Your Product Before Every Use

A quick inspection before each ride or workout can prevent accidents.

Verify that:

• Brakes operate correctly.
• Tires are properly inflated and undamaged.
• Handlebars and folding mechanisms are securely locked.
• Lights and reflectors function properly.
• Battery level is sufficient.
• Charging ports and cables show no signs of damage.
• Bolts and fasteners remain tight.

Do not use a product if any safety-critical component appears damaged or abnormal.

Ride According to Local Laws

Your safety is our priority, and following local regulations is an important part of riding responsibly.

Across Europe, rules for electric scooters and electric bikes can vary from country to country, and sometimes even between cities or municipalities. Before every ride, we encourage you to check the latest local requirements and make sure your journey complies with applicable laws.

Always ensure that your use complies with national and local legislation, including rules related to:

• Maximum permitted speed
• Minimum rider age
• Helmet requirements
• Insurance obligations
• Road or cycle lane access
• Lighting and reflectors
• Vehicle registration or certification where applicable

Below are some country-specific reminders to help you ride safely and responsibly:

France

Ride only in areas where electric scooters are permitted, such as cycle lanes or roads where allowed by local regulations. Make sure your vehicle is equipped with front and rear lights, reflectors, and a bell where required, and consider wearing a helmet at all times for added protection.

Austria

Use cycle paths whenever available and follow the same traffic rules that apply to cyclists. Before each journey, check that your lights and brakes are working properly, and be especially cautious when riding near pedestrians or in shared spaces.

The Netherlands

Always stay on designated riding areas where applicable, remain alert around cyclists and pedestrians, and ensure your lights are visible when riding in low-light conditions.

Sweden

Follow the local rules that apply to your type of vehicle and use cycle infrastructure where appropriate. Keep your lights on when visibility is reduced and always adapt your speed to road conditions, weather, and surrounding traffic.

Denmark

Ride on cycle paths where available and pay close attention when sharing space with other cyclists and pedestrians. Use front and rear lights in low-light conditions and always make yourself clearly visible to other road users.

Norway

Follow local traffic rules for small electric vehicles and remain considerate in areas with heavy pedestrian activity. Slow down when approaching crossings or crowded spaces and always give priority where required.

Italy

Use your electric scooter or bike only in areas where it is permitted and stay aware of any local restrictions that may apply. Ensure your lights and reflective equipment are functioning properly, particularly when riding in the evening or in poor weather.

Spain

Check the local regulations in the city or municipality where you are riding, as requirements may vary. Avoid riding on sidewalks where prohibited, use designated cycling infrastructure whenever possible, and make yourself visible with appropriate lighting and reflective gear.

Because regulations continue to evolve across Europe, it is the rider's responsibility to stay informed and comply with the latest requirements in their area. Taking a few minutes to understand local rules helps protect not only yourself but also everyone sharing the road with you.

Ride Defensively

Always assume that other road users may not see you.

Stay alert by:

• Keeping both hands on the handlebars.
• Looking ahead and anticipating hazards.
• Reducing speed near intersections and driveways.
• Maintaining a safe distance from pedestrians and vehicles.
• Signaling intentions when appropriate.
• Avoiding distractions such as mobile phones or headphones.

Never ride under the influence of alcohol, drugs, or medications that impair judgment or reaction time.

Be Mindful of Road and Weather Conditions

Wet roads, gravel, sand, leaves, potholes, snow, and uneven pavement can all reduce stability.

Reduce speed when conditions are less than ideal and avoid riding whenever visibility or traction is compromised.

If uncertain, it is always safer to walk your scooter or choose another form of transportation.

Battery Charging and Electrical Safety

Recharge batteries only with approved chargers supplied or recommended by iScooter.

For safe charging:

• Charge indoors in dry, well-ventilated areas.
• Keep away from flammable materials.
• Do not cover the charger during operation.
• Disconnect once charging is complete.
• Never use damaged batteries or charging cables.
• Do not expose batteries to fire, excessive heat, or water.

If you notice swelling, unusual heat, smoke, odor, or visible damage, discontinue use immediately and contact customer support.

Walking Pad Safety

Walking pads are designed for controlled indoor exercise and should always be used on a stable, level surface.

For safe operation:

• Wear athletic shoes with good traction.
• Start at low speed before increasing pace.
• Use the safety clip if provided.
• Keep children and pets away during operation.
• Never allow children to play on or around the machine.
• Step off completely before adjusting settings or folding the equipment.
• Do not exceed the maximum user weight.

Always disconnect power before cleaning or maintenance.

Children Around Walking Pads

Even when switched off, walking pads should never be treated as toys.

Parents should:

• Keep power cords out of reach.
• Store remote controls safely.
• Prevent unsupervised access.
• Ensure children never crawl beneath or around moving belts.

Adult supervision is essential whenever children are nearby.

Respect Others

Responsible riding helps create safer communities for everyone.

Slow down around pedestrians, give audible warning when appropriate, and always yield where required by law.

Courtesy and patience contribute to a better experience for all road users.

Keep Your Product Well Maintained

Routine maintenance improves both safety and performance.

Follow the maintenance schedule in your owner's manual and replace worn parts only with compatible components.

Unauthorized modifications, software alterations, or structural changes may reduce safety and could affect warranty coverage.

Safety Is a Shared Commitment

At iScooter, we design products to help people move more freely, but safe operation always depends on responsible use.

Take time to learn your product, wear appropriate protection, follow local regulations, and ride with consideration for those around you.

By making safety part of every journey, we can all help create a more enjoyable and sustainable future for personal mobility.

Disclaimer

The information provided on this page is intended as general safety guidance and does not replace the owner's manual or applicable laws and regulations in your country or municipality. Regulations governing electric scooters, electric bikes, walking pads, and other personal mobility devices may differ across European jurisdictions and may change over time. Users are solely responsible for ensuring compliance with all local legal requirements before operating any iScooter product. Always use products only for their intended purpose and in accordance with the instructions supplied by iScooter.