Signing up is easy! Simply create an account here. It’s free to join, and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us, you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning points!

1. Instant Sign-up Bonus：Earn 300 welcome points right when you create an account — that’s equivalent to €3 off your future orders! You can either redeem these points immediately for the discount or save them up to accumulate more points for bigger savings.
2. Earn Points with Every Purchase：Get 1 point for every €1 you spend at iScooter EU Official Store. Shipping charges and gift card purchases are excluded from points accumulation.
3. Keep Earning More: Every shopping trip automatically adds points to your account. Check out the above section to discover additional ways to boost your points balance!

You earn 1 point for every €1 spent, excluding shipping, taxes, insurance, or gift card purchases. Shop online at the iScooter EU Official Store to accumulate points. Decimal points are rounded down to the nearest hundredth, and points are rewarded upon order payment.

Yes—engage with us on Facebook to boost your points balance effortlessly:
- Like any post on our official Facebook page → Earn 100 points
- Share your iScooter purchase post (include your product and tag#iScooter) → Earn an extra 100 points
These actions take 2 minutes or less, but the points add up to real discounts!

We love celebrating with you! Fill in your birthday information in your account settings, and you’ll automatically receive 200 birthday bonus points on your special day. It’s our birthday gift to make your next ride even better.

It’s straightforward: 100 points = €1. You can redeem these points to deduct directly from your future order totals—no hidden fees, no complicated steps.

Absolutely! Save up 3000 points, and you can redeem them for a FREE universal combination lock—compatible with all iScooter scooters and e-bikes, which is valued at €39.99. This essential accessory protects your ride, and it’s 100% free when you use your points

Redeeming is quick:

1. Click the "Reward" icon at the bottom right corner of the webpage to access our points page.
2. After successful login, select "Ways to Redeem".
3. Choose your preferred redemption method—either redeem for free gifts or discounts.
4. A corresponding discount code will appear once you click "Redeem".
5. Apply the discount code on the checkout page to enjoy the benefit.

If you return an eligible purchase, the points earned from that order will be deducted from your balance. This ensures your points always reflect your active purchases fairly.

No need to rush! Your loyalty points have no expiration date—save them for a small discount or keep building toward the free lock at your own pace.

- Welcome points: Instantly after account creation
- Shopping points: Within 24 hours of your order being confirmed (not just placed)
- Facebook interaction points: Within 48 hours (we’ll verify the action via your tagged account)
- Birthday points: Automatically credited on your birthday

Points are tied to your individual iScooter EU account for security, so they cannot be transferred or shared. But you can use your points to buy gifts for others—win-win! Even better, you can earn extra €15 discounts by referring friends, which is a great way to share benefits and save more together. Here’s how it works:
- Click the "Reward Program" pop-up at the bottom right of the webpage and log in to your account.
- Scroll down to find the "Refer Your Friend" section, where you’ll get a unique referral link.
- Share this link with your friends directly, or post it on Facebook and Twitter.
- When your friend clicks the link, registers an account and fills in their email, they’ll instantly receive a €15 discount code.
- After your friend uses the discount code to complete their order successfully, you’ll get an email notification about their order, along with your own €15 discount code as a referral reward. It’s a win-win for both of you!

If you return an eligible purchase, the points earned from that order will be deducted from your balance. This ensures your points always reflect your active purchases fairly.